NewspaperArchive.com --- HELP!!!

A few months back I became a registered user of newspaperarchive.com.
One of my grandfathers was a prominent socialite and radio/TV
personality in Kansas City, MO, during the '30s/'40s/'50s and my main
objective was to find newspaper articles mentioning him. I was finding
tons of stuff on him and printing a lot of it out. Every day, I would
find something new. About 90% of it was in the Kansas City papers, the
"Times" and the "Star".

One day about a month ago or so, I logged on to newspaperarchive.com
and searched my grandpa again to find more stuff (I had still not
printed out and saved everything yet). I then found that apparently
(there was no annuncement by the website, no confirmation)
newspaperarchive.com had taken down all of their Kansas City papers.
What happened? I notice that just a few weeks ago, newspaperarchive
completely revamped their website. Does this have something to do with
it? I don't think it does, because the KC newspaper archives
disappeared long before the "new look" of the website was established.
Do you have to have "deluxe membership" to be able to access the KC
papers now? I know that asking the customer service dept. would be
useless, as they are notorious for being negligent.

Does anybody know what happened? Does anybody else feel the same as I
do? I'm about to demand a refund, because they've gotten rid of their
one newspaper that would seriously help my research.

T Flynn...

Depending on what search criteria you use, they may have tweaked those
tools -- I've compared using year and dates, searching for the city name
vs. the geographic (state and city or state, city, newspaper) flags and I
come up with a variety of different results. It seems almost like some
things are miscoded for location or publication in the search flags.

I'd suggest going back in and either searching just for his name and then
visually digging through the results, or maybe his name and the station's
call letters, or something like that to narrow it before the visual
search.

Best of luck.

(Also, you may want to check with your public library -- I use
newspaperarchive through our library's online subscription!)