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How to get your replacement CDs
Wed, 12 Apr 2006 16:32:21 -0400
rec.music.beatles
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Sean Murdock...
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This information was posted at the Steve Hoffman music forum earlier
today (see below):
Runnnerr...
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From Capitol: How to get replacement Beatles VI and Rubber Soul discs
Runnnerr...
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This is going out to retailers this afternoon to pass onto consumers:
EMI Music Marketing
NOTICE
Runnnerr...
If you recently bought the compact disc ³The Capitol Albums Vol. 2² by
The Beatles, you may have heard that the mono masters of some copies of
Runnnerr...
³Rubber Soul² and ³Beatles VI² were not the original mixes of the mono
masters intended to be included in this historic release.
If you receive questions from consumers about replacing copies of ³The
Capitol Albums Vol. 2², assure them that EMI Music Marketing (EMM) will
replace their copy with a different CD copy of ³Rubber Soul² and
³Beatles VI² which include the intended mono masters within sixty (60)
days. To obtain replacement copies, the consumer should follow the
directions below:
1. The consumer may call 800-468-2362 and provide information on their
purchase of the CD, return the two originally purchased CDs to EMM and
EMM will send the consumer a replacement copy of the two CDs, or
2. To request a replacement copy, the consumer may write to:
EMI Music Distribution
Customer Fulfillment Operations
1 Capitol Way
Jacksonville, IL 62650-1095
Attn: Director of Quality Assurance
Consumer¹s name, address, original dated receipt and the existing two
CDs in their accompanying jackets must be included.
Here's another number you can call if you want to be heard:
1-800-637-7454 (This is for all EMI product issues in the US)
Hope this is helpful.
Runnnerr...
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This has to be a fake. It states that EMI has a director of quality
assurance. Everyone knows that isn't true.
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