OT - Another tech help request

I found out about a new free VOIP service like Skype and signed up but can't
figure out how to dial a call with it. The instructions are not clear, I've
tried and tried to make calls and can't do it.

I didn't find a means of contacting them on the site.

They seem to be based in Switzerland, so maybe they don't know that the
international calling format in Europe does not work in North America. If I
want to call from the USA to anywhere EXCEPT Canada (and maybe Mexico, I am
not sure) my normal procedure is to dial 011 + country code + area code +
number. Not 00 + etc. as their instructions say. Using the phone here in the
USA, to call the USA or Canada, I would dial 1-XXX-XXX-XXXX.

I tried every method I could think of and nothing worked.... Here are some
examples of ways I tried to dial on their site:

00-XXX-XXX-XXXX
00-1-XXX-XXX-XXXX
1-XXX-XXX-XXXX
011-XXX-XXX-XXXX
011-1-XXX-XXX-XXXX
011-00-XXX-XXX-XXXX
011-00-1-XXX-XXX-XXXX

Maybe someone here could tell me precisely what I should be doing to make
this work?

Victor Martinez...

You may try it the way it works with cell phones, with a "+" instead of
00 or 011.