Royal Genes


Safe For Kids





Error Message in Legacy



Fri, 9 Jun 2006 12:34:30 -0400 soc.genealogy.computing
previous


Nicole Blythe...


Gene...
It doesn't state you have to upgrade, just update. Have you done an on
line update yet?

seek help there. They are the experts. I would also subscribe to
LegacyUserGroup@LegacyFamilyTree.com. There is a lot of help to be had
there as well.
When I try to preview a Pedigree Chart, I get a message stating "Error 13,
Type mismatch in Reports module". I can click ok and then all seems well,
but I wonder why I get this message. Can anyone help? I'm using Legacy 5.0

Sherry...
Please email Legacy support directly at Support@MillenniaCorp.com with
this problem and we'll work on it with you.

Thanks for using Legacy.

Sherry

Charani...
I agree with both your comments, Helen. Sherry is brilliant. She's
helped me out a couple of times.

Customer Support
Millennia Corporation
Support@MillenniaCorp.com

We are changing the world of genealogy!

Delexue Edition.

Paul Blair...
Legacy is built on Microsoft Access database software. This is a problem
caused by some previous changes at the Microsoft end. The Legacy
programmers will need to fix some internal ambiguity between some
actions (DAO and ADO if you understand Access). I'm sure Sherry will get
onto your case... :-)
next